I am getting an error message ‘Landmark Updater Service is not running; Launchpad needs to run as Administrator to start’.

For Windows 11 & 10 users, please go to the search box on your desktop and search for ‘Services’.

Look for: ‘Landmark Support Services’ [1 on screenshot below] and ‘Landmark Updater Services’

If the ‘Status’ [2] is blank on either of them, you will need to start them by right clicking on the line, then clicking on ‘Start’ [3]

If the Status says ‘Started’ or ‘Running’, right click and select ‘Restart

Then try logging in again.